Jay Franklin helps students make Cal State San Marcos their top choice

“We often see diversity and inclusive buzzwords in mission and vision statements at other workplaces, but at Cal State San Marcos (CSUSM) we actually get to live it. It’s a strategic priority with real impact that benefits the CSUSM community at all levels,” Jay reminds us.

Like many at CSUSM, Jay Franklin, Director of Recruitment in Extended Learning takes pride in his work. He began his professional career in higher education in Student Life and Leadership and then worked at the Ashford University (AU) as an articulation specialist. After a year and a half at AU, he was happy to “boomerang back” to CSUSM and has been working in Extended Learning for the past 10 years.

jay-franklin.png“As a first-generation college student myself, it’s always an honor to connect with other first-generation students who are just beginning their path towards higher education,” says Jay.

In his role, Jay recruits local students throughout San Diego but also reaches as far south as Southwestern College and as far north UC Santa Cruz.

“What’s critical to my role is assisting and educating the educators. I dispel common myths and misperceptions about Extended Learning by doing presentations for internal CSUSM departments and at local community college transfer centers. My team handles incoming and outgoing general credit and noncredit information about admission requirements, the cost of the programs, and we also assist prospective students with their applications and registrations,” Jay said.

Jay describes himself as a non-traditional student who returned to college later in life and said he wanted to pursue a career instead of a job so he obtained his Master in Education from CSUSM in 2009. He has certainly accomplished his career goals and Jay is highly valued by those he connects with.

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“I’m a nurse manager and program director at Sharp Grossmont Hospital (SGH). I wanted to reach out to you regarding a team member, Jay Franklin, who we recently had the pleasure of collaborating with for our annual I Inspire program.  The week-long program is aimed at exposing a diverse group of local high school students to the world of nursing.  Our long-term goal is to increase diversity among the nursing workforce here at SGH.  We hold daily luncheons with local colleges and universities to expose our students to a wide variety of nursing programs and degrees.  The majority of our students are first-generation refugees and immigrants who know very little about navigating the college admissions process. For the past two years, Jay has represented Cal State San Marcos.  I want you to know that Jay’s knowledge, confidence, and pride in representing CSUSM stand out far from his competitors. He is a dynamic speaker who grabs and maintains the students’ attention, his positive energy is contagious.  Several students have now placed CSUSM as one of their top choices for college!  It is a pleasure to collaborate with CSUSM because of Jay and we look forward to continuing our partnership for years to come.  Thank you for what you do in our San Diego community! – Lindsey Ryan Ph.D., RN, ACNS-BC, NE-BC, Manager, Medical Intensive Care Unit

“As a licensed hairstylist for 25 years, customer service and helping people make informed decisions, is central to what motivates me in helping students and campus community members. As the Parks and Recreation Chairman for the City of San Marcos, I’ve been a servant leader for 11 years helping our community by actively listening to community members for their input and advocating for their needs to enrich the quality of life in our City,” said Jay.

In his free time, Jay is interested in being on top of the Fitbit leaderboard with the most steps in a week and he loves working his garden.

Cal State San Marcos and local community partners, appreciate Jay’s dedication and passion in making CSUSM a top choice for students.  Particularly the School of Nursing in the College of Education, Health & Human Services is also proud to have Jay Franklin as part of their recruitment team in Extended Learning!


Marilyn Huerta
Public Affairs Communication Specialist II
College of Education, Health & Human Services
mhuerta@csusm.edu